News

Three ways disabled rail customers can expect disruption to their journey

Travel
Infographic
Sept 2017

Is your brand achieving the perfect serve?

Retail
Infographic
July 2017

The Changing Face of Financial Services Mystery Shopping

MSPA Conference
May 2017

Free on demand webinar: Are your sales staff sticking to the script?

Financial Services
March 2017
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GfK Mystery Shopping awarded Elite Member Status by MSPA Europe

Industry Membership
January 2017

A shopper’s-eye view of your products in-store

Retail
December 2016

Enhancing in-store experiences across 17 markets for a telecoms company

Retail | Technology
September 2016

Using mystery shopping to go beyond voice of the customer programmes

Public Services & Utlities
April 2016

Improving the retail channel strategy for mobile devices

Technology | Product Recommendation
June 2016