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GfK Mystery Shopping

We are one of the largest mystery shopping companies in the UK and have been a leading player in the global mystery shopping market for many years.

Mystery shopping shows you how people experience your products and services across every point of contact. It reveals how employees are interacting with customers, where and how your products are recommended, compliance with service standards, product availability and price.

From video mystery shopping to crowdsourcing, we deliver effective and affordable mystery shopping.

We operate across many different markets and regions.

Global capabilities

GfK Mystery Shopping
Contact Us
Mystery Shopper Helpdesk
0800 279 6979